Talk:AudioCodes

Hi,

it seems that the financial link to Reuters is broken, how can I fix?

Thanks, Serge

I'm sorry, I cannot help you with that. However, keeping the name of the specific places where this company have subsidiaries is actually better than just saying it has subsidiaries all around the world, because it provides a better ideia of its "diaspora" without promoting it. I'll just remove the US states postal abbreviations. as few people outside USA are aware of what they stand for. Victor Lopes (talk) 17:49, 5 March 2009 (UTC)

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request to update the article

• What I think should be changed (include citations):

1. Above the paragraph of Services, add a paragraph on Company History.

suggested text:

Company History

Founding and Early Development (1993–1999)

AudioCodes Ltd. was founded in 1993 by Shabtai Adlersberg( who has a background in electrical engineering and digital signal processing) and Leon Bialik, both of whom previously worked at DSP Group. The company initially focused on developing digital signal processing technologies for voice compression. In 1996 AudioCodes’ voice compression algorithm was adopted as the basis for the ITU-T G.723.1 standard, facilitating efficient voice transmission over IP networks. Public Offering and Expansion (1999–2010) In May 1999, AudioCodes went public, listing its shares on both the NASDAQ Global Select Market and the Tel Aviv Stock Exchange under the ticker symbol AUDC. The company expanded its product portfolio to include media gateways and session border controllers (SBCs), catering to the growing demand for VoIP solutions. During this period, AudioCodes also made acquisitions to enhance its technological capabilities.

Strategic Shifts and Ongoing Microsoft Partnership (2010–2019)

Between 2010 and 2019, AudioCodes strengthened its partnership with Microsoft by integrating its voice connectivity solutions into Microsoft products such as Office Communications Server, Lync, Skype for Business, and Teams. This integration reinforced AudioCodes’ role as the major provider within the Microsoft unified communications ecosystem.

Adaptation to Hybrid Work and AI Integration (2020–Present)

The COVID-19 pandemic accelerated the adoption of hybrid work, increasing demand for AudioCodes’ solutions, particularly those integrated with Microsoft Teams. The company responded by enhancing its offerings to support hybrid collaboration and communication, with a strong focus on managed solutions. Additionally, AudioCodes invested in AI-driven technologies, developing products for voice recognition, transcription and analytics.

1. 2.Suggested text in "Acquisitions" paragraph: deleting the list of the comapnies and extand the information on each Acquisition. suggsted text:

Acquisitions

AudioCodes has acquired several companies in the communications industry. Below is a chronological list of some of those acquisitions:

2003: Nortel Networks’ Universal Audio Server (UAS) Product Group

In 2003, AudioCodes acquired the Universal Audio Server (UAS) product group from Nortel Networks, to expand its media server offerings and strengthen its position in the VoIP market.

2004: Ai-Logix

In May 2004, AudioCodes acquired Ai-Logix, a New Jersey-based provider of advanced voice recording hardware technology for the call logging and voice recording industries. The acquisition aimed to expand AudioCodes' voice over packet communications boards business into the call logging and recording market.

2006: Nuera Communications

In July 2006, AudioCodes completed the acquisition of Nuera Communications, a provider of media gateway solutions for broadband telephony networks. The acquisition was valued at $85 million in cash, with an additional payment of up to $5 million based on revenue milestones.

2006: Netrake Corporation

Also in July 2006, AudioCodes acquired Netrake Corporation, a Texas-based provider of session border controllers and security gateway solutions, in order to enhance AudioCodes’ capabilities in delivering secure and scalable VoIP solutions for service providers.

2007: CTI Squared Ltd. (CTI2)

In February 2007, AudioCodes acquired CTI Squared Ltd. (CTI2), an Israeli company specializing in unified communications platforms. The acquisition aimed to integrate CTI2’s value-added services into AudioCodes' portfolio, enhancing its offerings for service providers and enterprises.

2010: NSC (Natural Speech Communication Ltd.)

In 2010, AudioCodes acquired NSC, an Israeli company focused on speech recognition technologies. This acquisition allowed AudioCodes to incorporate advanced speech recognition capabilities into its voice applications.

2013: MailVision

In April 2013, AudioCodes acquired MailVision, a provider of VoIP solutions. The acquisition enabled AudioCodes to expand its offerings in the VoIP market and to , maintain its position in the unified communications and real-time media communications solutions market.

2021: Callverso

In November 2021, AudioCodes acquired Callverso, an Israeli provider of conversational AI solutions and natural language understanding (NLU) technology for contact centers. The acquisition assisted AudioCodes to strengthen its voice AI portfolio and its capabilities in the contact center market.

1. 3 Expand the Paragraph of services. Suggested text:

Products, Solutions and Services

AudioCodes offers products, solutions and services designed to facilitate enterprise and service provider voice communications, within Microsoft Teams and , other unified communications environments and the enterprise CX/contact center market.

SaaS Platforms and AI-Based Applications

AudioCodes Live Platform: A multi-tenant UCaaS service delivery platform for partners and service providers, with a variety of added services to enhance employee and customer experience. Voca Conversational Interaction Center (CIC): An AI-powered, Microsoft Teams-certified contact center solution built in Azure with ready-to-use conversational AI. Meeting Insights: An AI-driven application that captures, transcribes and organizes Microsoft Teams meetings, providing searchable access to meeting content across organizations. Interaction Insights: An enterprise-grade interaction recording solution that captures and stores voice, video and instant messaging interactions for compliance and quality assurance purposes. VoiceAI Connect: An AI-powered voice integration solution for chatbots that creates a communication hub between any bot framework, any telephony system and any cognitive speech service. One Voice Operations Center (OVOC): A voice network management solution that combines voice network device management and quality of experience monitoring into a single intuitive application.

Hardware

Session Border Controllers (SBCs): The Mediant family of SBCs provides secure and scalable SIP trunking and Direct Routing for Microsoft Teams, supporting both on-premises and cloud deployments. IP Phones and Room Devices: The 400HD series of IP phones and the Room Experience (RX) suite offer Microsoft Teams-certified voice and video endpoints for business users and meeting rooms. Media Gateways and Multi-Service Business Routers (MSBRs): digital and analog media gateways, as well as Multi-Service Business Routers, to facilitate connectivity between legacy telephony systems and IP networks.

1. 4 add those paragraphes:

Technology and Innovation

Research and Development

AudioCodes’ primary research and development facilities for its proprietary technologies are located in Israel, with additional R&D centers in the United States.

AI-Based Solutions

AudioCodes has developed AI-driven solutions aimed to boost productivity in hybrid workplaces and contact center environments, such as the Voca Conversational Interaction Center (CIC), Meeting Insights, AudioCodes Intelligent Meeting Rooms, VoiceAI Connect and Live Hub.

Partnerships and Ecosystem

Strategic Alliances

The comapny maintains partnership with Microsoft, offering certified solutions that integrate with Microsoft Teams. The company also works with other leading unified communications vendors such as Zoom and Cisco Webex, as well as enterprise contact center vendors such as Genesys.

Market Position

Target Sectors

AudioCodes addresses primarily to enterprise customers, telecommunications service providers and mid-market organizations. The company's solutions are tailored to support unified communications, contact centers and voice network modernization initiatives. Notably, over 60 of the world's top 100 service providers utilize AudioCodes technology.

Geographic Reach

AudioCodes operates globally with branch offices across North America, Europe, Asia-Pacific and Latin America. As of 2024, the company's revenue distribution was approximately 47% from North America, 35% from Europe, 13% from Asia-Pacific, and 5% from other regions.

Awards and Recognitions

AudioCodes has received several industry awards: UC Awards 2024 – Best Use of AI: AudioCodes’ Meeting Insights solution was chosen for its application of conversational AI to enhance productivity and communication experiences in Microsoft Teams meetings. CX Awards 2024 – Best Microsoft Teams Contact Center Solution: The Voca Conversational Interaction Center (CIC) received this award for its Azure-native integration with Microsoft Teams and embedded conversational AI capabilities. Frost & Sullivan 2025 Global Competitive Strategy Leadership Award: AudioCodes was recognized for its Meeting Insights solution, which provides AI-driven, cross-platform meeting intelligence to boost efficiency, collaboration, and productivity. Omdia Enterprise SBCs and VoIP Gateways Market Tracker Reports: AudioCodes was ranked as the leading global vendor in enterprise session border controller (SBC) revenue in 2021, 2022 and 2023, achieving a worldwide revenue share of 23.1% in 2023.

Corporate Social Responsibility

Environmental Sustainability

AudioCodes incorporates environmental standards across the product lifecycle, complying with key regulations like RoHS, WEEE, and REACH. These efforts support safer materials, responsible recycling, and chemical safety.

Community Engagement

The comapny supports community initiatives, including activities in the Gaza Envelope region. The company encourages employee volunteerism and partners with local organizations to address community needs.

Ethical Practices

The company upholds high ethical standards, with 60% of its board members being independent. AudioCodes invests in compliance and governance, allocating $3.2 million to compliance initiatives and maintaining a record of zero significant regulatory violations.

• Why it should be changed:

This new information represents a substantial expansion from the previous edit, providing greater depth and context to the topic at hand. Including this material will help readers gain a more comprehensive understanding of the subject, filling in crucial knowledge gaps left by earlier versions. By updating the content with recent developments, the article can maintain its relevance and accuracy. New contributions like these ensure that Wikipedia remains a reliable source for up-to-date information.

• References supporting the possible change (format using the "cite" button):

The references appear near any paragraph KiloAlphaZu (talk) 14:34, 26 October 2025 (UTC)