Scoro

Scoro Software LTD

Industry	Software as a Service (SaaS)
Genre	Project Management, Professional Services
Founded	2013
Founder	Fred Krieger
Headquarters	London, United Kingdom
Area served	Worldwide
Products	Professional Services Automation Software
Website	www.scoro.com

Scoro is professional services automation (PSA) software built for consultancies, agencies, IT firms, architecture, and engineering companies.

It unifies projects, resources, and finances in one system—so you don’t have to juggle multiple tools to keep work profitable.. The company has offices in London, New York, Tallinn, Riga, and Vilnius.

History

Scoro was founded in 2013, in Tallinn, Estonia.

In August 2016, Scoro secured $1.9 million in investment capital during its Seed round of funding, which was led by three VCs: Inventure, SmartCap, and Alchemist Accelerator. In November 2018, Scoro closed a $5 million Series A round led by Livonia Partners with participation from existing investors Inventure and Tera Ventures. The deal brings the total amount raised from investors to $6.9 million.

The company has been named one of the fastest growing technology firms in Central Europe by the Deloitte Technology Fast 500. Scoro has also been featured on the Inc. magazine's Inc. 5000 list as one of the fastest-growing private companies in America. In 2019, Scoro was named as one of the hottest young companies across Europe and Israel by TNW.

The company closed a $16.4 million Series B funding investment round in 2021, led by Kennet Partners.

Software

Scoro brings projects, resources, and finances into one connected system.

Its core features include:

• CRM & pipeline – Tracks quotes and deals through customizable stages, highlights stuck opportunities, and uses probability-weighted views to forecast revenue. Dashboards consolidate key metrics like conversion rates, quote value, and team performance for quick pipeline insights.

• Quote-to-cash workflow – Builds matrix-style quotes that double as project budgets, linking deliverables, roles, and costs. Proposals include effort, price, and margin estimates that mirror the future project plan, then flow directly into tasks and schedules.

• Project management – Structures work into tasks, milestones, and phases; assigns owners and due dates; offers dynamic Gantt and calendar views with dependencies; supports comments, files, and notifications; tracks quoted vs. actual progress and costs.

• Capacity & resource planning – Books work by person or role; shows availability against contracted hours, holidays, and approved leave; displays utilization heatmaps and forward-looking capacity forecasts; compares planned vs. actual allocation over selected date ranges.

• Time & expense tracking – Provides start/stop timers and weekly timesheets; marks entries as billable/non-billable and links them to projects or tasks; supports expense capture with categories and attachments; includes submission and approval flows.

• Cost & profit forecasts – Calculates planned and actual costs and revenue at project, phase, service, or role level; reports margin and variance to budget; supports multiple rate cards and internal cost rates for profitability analysis.

• Billing & invoicing – Generate invoices directly from approved time entries, expenses, retainers, and fixed-fee schedules. Support partial or scheduled invoices, track payment status, and produce period summaries for retainer agreements. Seamlessly integrate with leading accounting tools like Xero and QuickBooks to keep finances in sync.

• Supplier management – Record and manage external costs with purchase orders, bills, and expenses. Link supplier costs directly to projects so you can track profitability in real time and maintain control over both internal and outsourced spending.

• Revenue forecasting – Distributes expected revenue across a project’s timeline; incorporates pipeline deals (optionally probability-weighted) and committed work; separates forecasted vs. recognized/committed revenue for forward-looking reporting.

• Multi-entity and multi-currency support – Manages multiple legal entities within one environment with entity-specific settings; records transactions and budgets in local currencies with conversion to a reporting currency; provides cross-entity and consolidated reporting.

• AI-powered insights & actions – Includes automation and system-generated suggestions, such as triggers based on budget burn, overdue items, or utilization thresholds; can create alerts, tasks, or drafts (e.g., invoice drafts) when preset conditions are met.

• Reporting & dashboards – Combines live dashboards with nearly 50 prebuilt reports covering productivity, utilization, revenue, cost, profitability, and sales. Highlights include the WIP report for tracking work in progress and revenue recognition, the Team performance report for utilization and overservicing insights, and the Time-off report for managing availability. All reports can be filtered, grouped, bookmarked, and turned into dashboard widgets for real-time monitoring.

Together, these functions combine project, resource, and financial data to provide consolidated reporting on project status, utilization, and financial performance.

Scoro is available in seven languages, with English as the default interface language. Additional supported languages include Estonian, Latvian, Lithuanian, German, French, and Spanish.

Who can use Scoro?

Scoro is designed to support multiple roles within professional services firms. Its functionality is typically applied by:

• Executives (e.g., CEOs, CFOs, COOs – Use Scoro to forecast revenue and monitor profitability and financial performance across entities and projects.
• Operations and Resource Managers – Optimize and standardize delivery processes while managing capacity planning, utilization, scheduling, and resource allocation.
• Project Managers – Oversee project budgets, timelines, and team collaboration, including tracking quoted vs. actual performance.
• Client Services and Account Managers – Link client opportunities to projects and budgets, manage retainers, and monitor scope changes.
• Finance teams – Handle billing, invoicing, expense tracking, and revenue recognition across multiple entities and currencies.
• Individual contributors – Log time, manage tasks, and collaborate on project deliverables while gaining visibility into priorities, deadlines, and utilization.

What company-sizes does Scoro serve?

Scoro is used by organisations ranging from small businesses to large enterprises. According to G2, Scoro maintains an overall user rating of around 4.5 out of 5 across hundreds of verified reviews from different company-size segments.

The following examples illustrate how Scoro is applied across small, mid-market, and enterprise organisations.

Small businesses (1–50 employees)

Small-business reviewers frequently describe Scoro as an all-in-one PSA platform that consolidates sales, project, and financial information into one system.

• “All the information pertaining to sales pipeline, project delivery and invoicing is in one place… as a business owner it is invaluable.” — Transformative for our small business, 4.5 / 5

• “Centralizes project planning, time tracking, CRM, billing, and reporting in one platform… Unified dashboards give you a real-time overview of project status, budgets, allocated hours and outstanding invoices.” — Excellent customer service, 5 / 5

• “Scoro does the job of four or five different products… It’s very simple to use and has been one of the core reasons of our recent growth.” — Scoro is the core of our business, 5 / 5

• “It’s become an essential tool for our team… helping us streamline processes, stay organised, and make data-driven decisions.” — Scoro for the win!, 4.5 / 5

Mid-market companies (51–1000 employees)

Mid-market reviewers often highlight scalability, visibility, and unification of workflows across departments.

• “Scoro has become the backbone of our operations… The dashboards are incredibly helpful for keeping visibility across projects, and the reporting tools give us real-time insights that support smarter business decisions.” — Driving Efficiency and Visibility Across Our Business, 4.5 / 5

• “As a creative agency, we needed a tool that could handle our complex project and capacity needs without being so complicated that it would slow us down… Scoro delivers on both fronts perfectly.” — The perfect balance of simplicity and depth for agency work, 5 / 5

• “We feel that we finally have a tool that enables us to grow — and that will scale as we add more people to the team.” — The single tool you need to run your service business, 4.5 / 5

A notable example is Collaborate Global, a 75-person brand experience agency with offices worldwide. According to Lachlan Sellar, Head of Distributed Operations at Collaborate Global:

• "Scoro has become our source of truth. All financial workflows start in Scoro and then sync to our finance system. It’s really helped us streamline and centralize our tech stack when it comes to reporting across entities." — Scoro Blog, 30 October 2025

Summary

Across all segments, reviewers commonly praise Scoro for consolidating project management, CRM, billing, and reporting within a single interface. The distribution of positive reviews across small-business, mid-market, and enterprise users suggests the platform’s functionality scales effectively for different organisational needs.

Scoro also provides several enterprise-grade governance and integration features, including:

• ISO 27001 certification for information security management
• SSO/SAML authentication for secure user access
• Granular permission controls that allow teams to manage data visibility by role or function
• Deep integrations with accounting systems such as Xero, QuickBooks, and Sage Intacct to keep financial data synchronized across entities

Integrations

Scoro offers a marketplace of integrations across accounting, sales, productivity, and file management tools, along with an open API for custom connections.

• Accounting and finance – Synchronizes invoices, bills, and payments with platforms such as Sage Intacct, Xero, QuickBooks, Exact Online, Expensify, and Stripe.
• Sales and marketing – Connects with HubSpot and Salesforce, as well as proposal software such as Better Proposals, PandaDoc, and DocuSign.
• Productivity and collaboration – Integrates with Google Calendar, Microsoft Exchange, Slack, Jira Software, and BambooHR.
• File management – Supports Google Drive, Dropbox, and Google Docs/Sheets/Slides for project document storage and collaboration.
• Business intelligence – Links to BI platforms such as Power BI, Tableau, and Excel via SyncHub.
• Automation – Provides connectivity to third-party applications including Zoom, Mailchimp, Typeform, Asana, and Trello through Zapier.
• Open API and developer tools – Offers an API for custom integrations, enabling developers to sync niche tools, build workflows, and extend platform functionality.

Case studies

Scoro publishes customer case studies across agencies, consultancies, IT services, and architecture firms.

Reported results include:

• DGA Group (global consultancy) – Reported a 33% increase in project profitability and a 20% increase in utilization after consolidating operations, including seven entities, on Scoro.
• Kojo (creative studio) – Reported saving 2–3 days per quote through reusable templates; production teams now prepare most quotes in ~30 minutes and can return them within 24 hours.
• Design de Plume (creative agency) – Reported more than a 20% improvement in project profitability after standardizing estimating and tracking.
• Saentys (multi-entity agency) – Reported saving at least two days per month on revenue forecasting with live dashboards; invoicing described as “ten times faster.” The case also references multi-entity and multi-currency operations.
• Mallol Arquitectos (architecture firm) – The largest architecture firm in Central America; reported saving 5–6 hours per week on reporting, while standardizing processes and improving collaboration.
• Yellow Cherry (marketing agency) – Reported more than a 66% increase in cash flow after changes to billing and collections processes.
• Cosmonauts & Kings (political communications agency) – Reported higher billable utilization and reduced overservicing after consolidating tools and tightening expense and budget tracking.

Recognition and awards

Scoro has received multiple awards from software review platforms including G2, Capterra, Software Advice, and GetApp.

In 2025, the company was recognized across several product categories, including resource management, project management, professional services automation, CRM, business management, and quoting.

Fall 2025 (G2)

• Resource Management – Easiest Admin
• Resource Management – Easiest To Do Business With
• Resource Management – Leader
• Project Management – High Performer (Mid-Market)
• Project Management – Regional Leader (Europe, Mid-Market)
• Project Management – Leader
• Professional Services Automation – Leader
• Professional Services Automation – High Performer (Mid-Market)
• CRM – High Performer (Mid-Market, Americas)
• CRM – Leader (Small Business)
• CRM – High Performer (Mid-Market)
• CRM – High Performer

Summer 2025 (G2)

• Professional Services Automation – Grid Leader
• Project Management – Grid Leader
• Project and Portfolio Management – Highest User Adoption
• Project and Portfolio Management – Best Meets Requirements (Mid-Market)
• Professional Services Automation – Easiest To Use

2025 (Capterra Shortlist)

• Professional Services Automation – Shortlist
• Resource Management – Shortlist
• Advertising Agency Software – Shortlist

2025 (Software Advice FrontRunners)

• Professional Services Automation – FrontRunners

• Resource Management – FrontRunners

• Advertising Agency Software – FrontRunners

2025 (GetApp Category Leaders

• Business Management – Category Leaders

• Quoting – Category Leaders