Customer service
Customer service is doing things to satisfy a purchaser's needs. This may be before, during, or after the purchase.
A major part of customer service is helping if merchandise is broken or not working properly. These situations are usually covered by a customer service policy.
Many stores will have a special desk or area where people can take their complaints. One purpose is to persuade the customer to buy other things later.[1]
Related pages
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Wikimedia Commons has media related to Customer service.
References
[change | change source]- ↑ "What Does Customer Service Mean to You? - Interview Question". boterview. Retrieved 2025-08-12.